February 28, 2009
Old hosting company demands fee to transfer domain
Posted by: JohnT34 : Category: Hosting
Hello,
Following my request for new web host recommendations in this forum.
I decided to transfer my website from UK2 to EZPZ Hosting. I'm now going through the transfer process. I was shocked to discover that UK2 are demanding a £12.99 fee in order to process the transfer. Is this normal? I did not expect there to be a fee involved at all. And they say it will probably take 7-14 days to process (and even of that there is no guarantee) for what, as far as I understand it, is just changing the domain tag.
The amount of money is not tremendously significant, but it somehow seems morally wrong that a company can benefit from its own incompetence in this way - by providing a dodgy service from which you feel the need to transfer away.
Following my request for new web host recommendations in this forum.
I decided to transfer my website from UK2 to EZPZ Hosting. I'm now going through the transfer process. I was shocked to discover that UK2 are demanding a £12.99 fee in order to process the transfer. Is this normal? I did not expect there to be a fee involved at all. And they say it will probably take 7-14 days to process (and even of that there is no guarantee) for what, as far as I understand it, is just changing the domain tag.
The amount of money is not tremendously significant, but it somehow seems morally wrong that a company can benefit from its own incompetence in this way - by providing a dodgy service from which you feel the need to transfer away.
